Privacy policy

Privacy Policy for MTB Total Fitness Online Fitness Coaching

Last Updated: 23.11.23

Welcome to MTB Total Fitness Online Fitness Coaching! We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our online fitness coaching services.

1. Information We Collect

1.1 Personal Information:

• We may collect personal information such as your name, email address, billing information, and other details necessary for providing our services.

1.2 Health Information:

• To tailor our coaching services to your needs, we may collect health-related information. This may include fitness goals, medical history, and other relevant details.

1.3 Usage Data:

• We gather information about how you interact with our platform, including log files, device information, and analytics data.

2. How We Use Your Information

2.1 Service Delivery:

• We use your personal and health information to provide personalised fitness coaching services and support your health and wellness journey.

2.2 Communication:

• We may use your email address to send important updates, newsletters, or promotional materials related to our services.

2.3 Improvement of Services:

• Collected data is used to analyse user preferences, enhance our platform, and optimise the user experience.

3. Information Sharing

3.1 Third-Party Service Providers:

• We may share your information with third-party service providers who assist us in delivering our services. These providers are contractually obligated to safeguard your data.

3.2 Legal Compliance:

• We may disclose your information if required by law or in response to a valid legal request.

4. Your Choices

4.1 Opting Out:

• You can opt out of receiving non-essential communications from us.

4.2 Access and Update:

• You have the right to access and update your personal information.

5. Security Measures

5.1 Data Security:

• We implement security measures to protect your information from unauthorised access, disclosure, alteration, and destruction.

6. Changes to this Privacy Policy

6.1 Updates:

• We may update this Privacy Policy to reflect changes in our practices. Check this page periodically for the latest information.

7. Contact Us

If you have any questions about our Privacy Policy, please contact us at  info@mtbtotalfitness.co.uk.

By using our services, you agree to the terms outlined in this Privacy Policy.